Cadac (Pty) Ltd is a business in the wholesale and retail industry that develop, sell & distribute gas, camping & braai related products.
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email from both Cadac and the courier company. Cadac makes use of an external reputable courier company. The name of the courier company and your order/package number will be communicated to you in the email you will receive. If you do not receive such confirmation within a time period of 24 hours you are requested to log a query on the website. Where an item is available, your product(s) will be delivered within 5-7 working days from date of making the payment.
The offering on this website is available to South African clients with South African delivery addresses only.
The provision of goods and services by Cadac is subject to availability. In cases where an order was successfully placed and stock was unavailable, Cadac will refund the client in full within 30 days.
Most Cadac products carry a 24-month warranty against material and manufacturing defect and will be repaired free of charge. A product under warranty will only be replaced if it cannot be repaired. Certain products carry a 12 month warranty only.
All Cadac products must be assembled, used and/or operated in accordance with the enclosed user manual. If in doubt the customer must contact a Cadac office for assistance or go to the Cadac website, look for FAQ or instruction videos.
Cadac shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Cadac’s bank account, the details of which will be provided on request.
Cadac (Pty) Ltd, at no stage has access to or stores customer’s financial information. The payment process is handled by and performed on by a secure online 3rd party portal.
Card transactions will be acquired for Cadac via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by Cadac separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Cadac takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and Cadac chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, its physical address as listed below.
Cadac may, in its sole discretion, change this agreement or any part thereof at any time. Notice will be given of any change to out terms and conditions to the uer’s registered email account.
This website is run by Cadac (Pty) Ltd, based in South Africa trading as Cadac and with registration number 1965 / 003182 / 07